ECX Ruckus Brushless ECX03009AU Instruction Manual download pdf (Page 13)

RUCKUS

BRUSHLESS

What this Warranty Covers

Horizon Hobby, Inc., (Horizon) warrants to the original purchaser that the

product purchased (the "Product") will be free from defects in materials and

workmanship at the date of purchase.

What is Not Covered

This warranty is not transferable and does not cover (i) cosmetic damage,

(ii) damage due to acts of God, accident, misuse, abuse, negligence, com-

mercial use, or due to improper use, installation, operation or maintenance,

(iii) modiﬁ cation of or to any part of the Product, (iv) attempted service by

anyone other than a Horizon Hobby authorized service center, (v) Product not

purchased from an authorized Horizon dealer, or (vi) Product not compliant

with applicable technical regulations.

OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO

OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY

AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE

IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES

THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY

MEET THE REQUIREMENTS OF THE PURCHASER’S INTENDED USE.

Purchaser’s Remedy

Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be

that Horizon will, at its option, either (i) service, or (ii) replace, any Product

determined by Horizon to be defective. Horizon reserves the right to inspect

any and all Product(s) involved in a warranty claim. Service or replacement

decisions are at the sole discretion of Horizon. Proof of purchase is required

for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER

THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.

Limitation of Liability

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR

CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COM-

MERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS

BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY

OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall

the liability of Horizon exceed the individual price of the Product on which

liability is asserted. As Horizon has no control over use, setup, ﬁ nal assembly,

modiﬁ cation or misuse, no liability shall be assumed nor accepted for any

resulting damage or injury. By the act of use, setup or assembly, the user

accepts all resulting liability. If you as the purchaser or user are not prepared

to accept the liability associated with the use of the Product, purchaser is

advised to return the Product immediately in new and unused condition to the

place of purchase.

Law

These terms are governed by Illinois law (without regard to conﬂ ict of law

principals). This warranty gives you speciﬁ c legal rights, and you may also

have other rights which vary from state to state. Horizon reserves the right to

change or modify this warranty at any time without notice.

WARRANTY SERVICES

Questions, Assistance, and Services

Your local hobby store and/or place of purchase cannot provide warranty

support or service. Once assembly, setup or use of the Product has been

started, you must contact your local distributor or Horizon directly. This will

enable Horizon to better answer your questions and service you in the event

that you may need any assistance. For questions or assistance, please visit

our website at www.horizonhobby.com, submit a Product Support Inquiry, or

call the toll free telephone number referenced in the Warranty and Service

Contact Information section to speak with a Product Support representative.

Inspection or Services

If this Product needs to be inspected or serviced and is compliant in the

country you live and use the Product in, please use the Horizon Online Service

Request submission process found on our website or call Horizon to obtain a

Return Merchandise Authorization (RMA) number. Pack the Product securely

using a shipping carton. Please note that original boxes may be included,

but are not designed to withstand the rigors of shipping without additional

protection. Ship via a carrier that provides tracking and insurance for lost or

damaged parcels, as Horizon is not responsible for merchandise until it ar-

rives and is accepted at our facility. An Online Service Request is available at

http://www.horizonhobby.com/content/_service-center_render-service-cen-

ter. If you do not have internet access, please contact Horizon Product Support

to obtain a RMA number along with instructions for submitting your product

for service. When calling Horizon, you will be asked to provide your complete

name, street address, email address and phone number where you can be

reached during business hours. When sending product into Horizon, please

include your RMA number, a list of the included items, and a brief summary of

the problem. A copy of your original sales receipt must be included for war-

ranty consideration. Be sure your name, address, and RMA number are clearly

written on the outside of the shipping carton.

NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue

with a LiPo battery, please contact the appropriate Horizon Product

Support ofﬁ ce.

Warranty Requirements

For Warranty consideration, you must include your original sales

receipt verifying the proof-of-purchase date. Provided warranty condi-

tions have been met, your Product will be serviced or replaced free of charge.

Service or replacement decisions are at the sole discretion of Horizon.

Non-Warranty Service

Should your service not be covered by warranty, service will be

completed and payment will be required without notiﬁ cation or

estimate of the expense unless the expense exceeds 50% of the

retail purchase cost. By submitting the item for service you are agreeing to

payment of the service without notiﬁ cation. Service estimates are available

upon request. You must include this request with your item submitted for ser-

vice. Non-warranty service estimates will be billed a minimum of ½ hour of

labor. In addition you will be billed for return freight. Horizon accepts money

orders and cashier’s checks, as well as Visa, MasterCard, American Express,

and Discover cards. By submitting any item to Horizon for service, you are

agreeing to Horizon’s Terms and Conditions found on our website http://www.

horizonhobby.com/content/_service-center_render-service-center.

ATTENTION: Horizon service is limited to Product compliant in the

country of use and ownership. If received, a non-compliant Product

will not be serviced. Further, the sender will be responsible for ar-

ranging return shipment of the un-serviced Product, through a carrier

of the sender’s choice and at the sender’s expense. Horizon will hold

non-compliant Product for a period of 60 days from notiﬁ cation, after

which it will be discarded.

LIMITED WARRANTY

CONTACT INFORMATION

Country of Purchase Horizon Hobby Contact Information Address

United States of

America

Horizon Service Center

(Repairs and Repair Re-

quests)

servicecenter.horizonhobby.com/

RequestForm/

4105 Fieldstone Rd

Champaign, Illinois, 61822 USA

Horizon Product Support

(Product Technical As-

sistance)

www.quickbase.com/db/

/jointfilesconvert/407439/bghj7ey8c?a=GenNewRecord

888-959-2306

Sales

sales@horizonhobby.com

888-959-2306

United Kingdom

Service/Parts/Sales:

Horizon Hobby Limited

sales@horizonhobby.co.uk Units 1–4 , Ployters Rd, Staple Tye

Harlow, Essex, CM18 7NS, United

Kingdom

+44 (0) 1279 641 097

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ECX Ruckus Brushless ECX03009AU Instruction Manual Page 13

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