ECX Torment Instruction Manual download pdf (Page 12)

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LIMITED WARRANTY

What this Warranty Covers

Horizon Hobby, LLC, (Horizon) warrants to the original purchaser

that the product purchased (the "Product") will be free from defects

in materials and workmanship at the date of purchase.

What is Not Covered

This warranty is not transferable and does not cover (i) cosmetic

damage, (ii) damage due to acts of God, accident, misuse, abuse,

negligence, commercial use, or due to improper use, installation,

operationormaintenance,(iii)modicationofortoanypartof

the Product, (iv) attempted service by anyone other than a Horizon

Hobby authorized service center, (v) Product not purchased from

an authorized Horizon dealer, or (vi) Product not compliant with

applicable technical regulations.

OTHERTHANTHEEXPRESSWARRANTYABOVE,HORIZON

MAKESNOOTHERWARRANTYORREPRESENTATION,AND

HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,

INCLUDING,WITHOUTLIMITATION,THEIMPLIEDWARRANTIES

OFNON-INFRINGEMENT,MERCHANTABILITYANDFITNESSFOR

APARTICULARPURPOSE.THEPURCHASERACKNOWLEDGES

THATTHEYALONEHAVEDETERMINEDTHATTHEPRODUCTWILL

SUITABLYMEETTHEREQUIREMENTSOFTHEPURCHASER’S

INTENDEDUSE.

Purchaser’s Remedy

Horizon’ssoleobligationandpurchaser’ssoleandexclusive

remedy shall be that Horizon will, at its option, either (i) service,

or (ii) replace, any Product determined by Horizon to be defective.

Horizon reserves the right to inspect any and all Product(s) involved

in a warranty claim. Service or replacement decisions are at the

sole discretion of Horizon. Proof of purchase is required for all war-

rantyclaims.SERVICEORREPLACEMENTASPROVIDEDUNDER

THISWARRANTYISTHEPURCHASER’SSOLEANDEXCLUSIVE

REMEDY.

Limitation of Liability

HORIZONSHALLNOTBELIABLEFORSPECIAL,INDIRECT,INCI-

DENTALORCONSEQUENTIALDAMAGES,LOSSOFPROFITSOR

PRODUCTIONORCOMMERCIALLOSSINANYWAY,REGARDLESS

OFWHETHERSUCHCLAIMISBASEDINCONTRACT,WARRANTY,

TORT,NEGLIGENCE,STRICTLIABILITYORANYOTHERTHEORY

OFLIABILITY,EVENIFHORIZONHASBEENADVISEDOFTHEPOS-

SIBILITYOFSUCHDAMAGES.Further,innoeventshalltheliability

ofHorizonexceedtheindividualpriceoftheProductonwhich

liabilityisasserted.AsHorizonhasnocontroloveruse,setup,nal

assembly,modicationormisuse,noliabilityshallbeassumed

nor accepted for any resulting damage or injury. By the act of use,

setup or assembly, the user accepts all resulting liability. If you as

the purchaser or user are not prepared to accept the liability as-

sociated with the use of the Product, purchaser is advised to return

the Product immediately in new and unused condition to the place

of purchase.

Law

These terms are governed by Illinois law (without regard to conﬂict

oflawprincipals).Thiswarrantygivesyouspeciclegalrights,

and you may also have other rights which vary from state to state.

Horizon reserves the right to change or modify this warranty at any

time without notice.

WARRANTY SERVICES

Questions, Assistance, and Services

Your local hobby store and/or place of purchase cannot provide

warrantysupportorservice.Onceassembly,setuporuseofthe

Product has been started, you must contact your local distributor

or Horizon directly. This will enable Horizon to better answer your

questions and service you in the event that you may need any

assistance. For questions or assistance, please visit our website

at www.horizonhobby.com, submit a Product Support Inquiry, or

call the toll free telephone number referenced in the Warranty

and Service Contact Information section to speak with a Product

Support representative.

Inspection or Services

If this Product needs to be inspected or serviced and is compliant in

the country you live and use the Product in, please use the Horizon

OnlineServiceRequestsubmissionprocessfoundonourwebsite

or call Horizon to obtain a Return Merchandise Authorization (RMA)

number. Pack the Product securely using a shipping carton. Please

notethatoriginalboxesmaybeincluded,butarenotdesignedto

withstand the rigors of shipping without additional protection. Ship

via a carrier that provides tracking and insurance for lost or dam-

aged parcels, as Horizon is not responsible for merchandise until

itarrivesandisacceptedatourfacility.AnOnlineServiceRequest

is available at http://www.horizonhobby.com/content/_service-

center_render-service-center. If you do not have internet access,

please contact Horizon Product Support to obtain a RMA number

along with instructions for submitting your product for service.

When calling Horizon, you will be asked to provide your complete

name, street address, email address and phone number where you

can be reached during business hours. When sending product into

Horizon, please include your RMA number, a list of the included

items, and a brief summary of the problem. A copy of your original

sales receipt must be included for warranty consideration. Be sure

your name, address, and RMA number are clearly written on the

outside of the shipping carton.

NOTICE: Do not ship LiPo batteries to Horizon. If you have

any issue with a LiPo battery, please contact the appropri-

ate Horizon Product Support ofﬁce.

Warranty Requirements

For Warranty consideration, you must include your original

sales receipt verifying the proof-of-purchase date. Provided

warranty conditions have been met, your Product will be serviced

or replaced free of charge. Service or replacement decisions are at

the sole discretion of Horizon.

Non-Warranty Service

Should your service not be covered by warranty, service

will be completed and payment will be required without

notiﬁcation or estimate of the expense unless the expense

exceeds 50% of the retail purchase cost. By submitting the

item for service you are agreeing to payment of the service without

notication.Serviceestimatesareavailableuponrequest.You

must include this request with your item submitted for service.

Non-warranty service estimates will be billed a minimum of ½ hour

of labor. In addition you will be billed for return freight. Horizon

accepts money orders and cashier’s checks, as well as Visa, Mas-

terCard,AmericanExpress,andDiscovercards.Bysubmittingany

item to Horizon for service, you are agreeing to Horizon’s Terms and

Conditions found on our website http://www.horizonhobby.com/

content/_service-center_render-service-center.

ATTENTION: Horizon service is limited to Product com-

pliant in the country of use and ownership. If received, a

non-compliant Product will not be serviced. Further, the

sender will be responsible for arranging return ship-

ment of the un-serviced Product, through a carrier of the

sender’s choice and at the sender’s expense. Horizon will

hold non-compliant Product for a period of 60 days from

notiﬁcation, after which it will be discarded.

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ECX Torment Instruction Manual Page 12

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