ECX Revenge E Instruction Manual download pdf (Page 12)

Contact Information

Country of Purchase Horizon Hobby Address Phone Number / Email Address

UnitedStatesofAmerica Horizon Service Center

(Electronics and engines)

Horizon Product Support

4105 Fieldstone Rd

Champaign, Illinois

61822USA

877-504-0233

productsupport@horizonhobby.com

UnitedKingdom Horizon Hobby Limited Units1-4PloytersRd

Staple Tye

Harlow,Essex

CM18 7NS

UnitedKingdom

+44(0)1279641097

sales@horizonhobby.co.uk

Germany Horizon Technischer

Service

Christian-Junge-Straße 1

25337Elmshorn,Germany

+49(0)41212655100

service@horizonhobby.de

France Horizon Hobby SAS 11 Rue Georges Charpak

77127 Lieusaint, France

+33(0)160183490

China Horizon Hobby - China Room 506, No. 97 Changshou Rd.

Shanghai, China 200060

+86(021)51809868

info@horizonhobby.com.cn

SUCHCLAIMISBASEDINCONTRACT,WARRANTY,TORT,NEGLI-

GENCE,STRICTLIABILITYORANYOTHERTHEORYOFLIABILITY,

EVENIFHORIZONHASBEENADVISEDOFTHEPOSSIBILITYOFSUCH

DAMAGES.Further,innoeventshalltheliabilityofHorizonexceedthe

individual price of the Product on which liability is asserted. As Horizon

hasnocontroloveruse,setup,nalassembly,modicationormisuse,

no liability shall be assumed nor accepted for any resulting damage

or injury. By the act of use, setup or assembly, the user accepts all

resulting liability. If you as the purchaser or user are not prepared to

accept the liability associated with the use of the Product, purchaser

is advised to return the Product immediately in new and unused

condition to the place of purchase.

Law

These terms are governed by Illinois law (without regard to conﬂict

oflawprincipals).Thiswarrantygivesyouspeciclegalrights,

and you may also have other rights which vary from state to state.

Horizon reserves the right to change or modify this warranty at

any time without notice.

WARRANTY SERVICES

Questions, Assistance, and Repairs

Your local hobby store and/or place of purchase cannot provide war-

rantysupportorservice.Onceassembly,setuporuseoftheProduct

has been started, you must contact your local distributor or Horizon

directly. This will enable Horizon to better answer your questions and

service you in the event that you may need any assistance. For ques-

tions or assistance, please visit our website at www.horizonhobby.com,

submitaProductSupportInquiry,orcall877.504.0233toll

free to speak to a Product Support representative.

Inspection or Services

If this Product needs to be inspected or serviced and is compliant

in the country you live and use the Product in, please use the Horizon

OnlineServiceRequestsubmissionprocessfoundonourwebsite

or call Horizon to obtain a Return Merchandise Authorization (RMA)

number. Pack the Product securely using a shipping carton. Please

notethatoriginalboxesmaybeincluded,butarenotdesignedto

withstand the rigors of shipping without additional protection. Ship

via a carrier that provides tracking and insurance for lost or damaged

parcels, as Horizon is not responsible for merchandise until it arrives

andisacceptedatourfacility.AnOnlineServiceRequestisavailable

at http://www.horizonhobby.com/content/_service-center_render-ser-

vice-center. If you do not have internet access, please contact Horizon

Product Support to obtain a RMA number along with instructions for

submitting your product for service. When calling Horizon, you will be

asked to provide your complete name, street address, email address

and phone number where you can be reached during business hours.

When sending product into Horizon, please include your RMA number,

a list of the included items, and a brief summary of the problem. A copy

of your original sales receipt must be included for warranty consider-

ation. Be sure your name, address, and RMA number are clearly

written on the outside of the shipping carton.

NOTICE: Do not ship Li-Po batteries to Horizon. If you

have any issue with a Li-Po battery, please contact

the appropriate Horizon Product Support ofﬁce.

Warranty Requirements

For Warranty consideration, you must include your original

sales receipt verifying the proof-of-purchase date. Provided

warranty conditions have been met, your Product will be serviced or

replaced free of charge. Service or replacement decisions are at the

sole discretion of Horizon.

Non-Warranty Repairs

Should your service not be covered by warranty, service will

be completed and payment will be required without notiﬁcation

or estimate of the expense unless the expense exceeds 50% of

the retail purchase cost. By submitting the item for service you are

agreeingtopaymentoftheservicewithoutnotication.Serviceesti-

mates are available upon request. You must include this request with

your item submitted for service. Non-warranty service estimates will

be billed a minimum of ½ hour of labor. In addition you will be billed

for return freight. Horizon accepts money orders and cashier’s checks,

aswellasVisa,MasterCard,AmericanExpress,andDiscovercards.By

submitting any item to Horizon for service, you are agreeing to Horizon’s

Terms and Conditions found on our website http://www.horizonhobby.

com/content/_service-center_render-service-center.

NOTICE: Horizon service is limited to Product compliant

in the country of use and ownership. If non-compliant

product is received by Horizon for service, it will be

returned unserviced at the sole expense of the purchaser.

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ECX Revenge E Instruction Manual Page 12

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